Get in touch with our team today.
To get in touch with our Network Operations Centre for all Faults please call on one of the numbers below. Alternatively, you can log a fault ticket via our portal.
Portal LoginFor all other enquiries, please complete the form below and we’ll get back to you within 12-24 hours.
Vector Fibre is a Wholesale member of the Telecommunications Dispute Resolutions Service (TDR).
TDR is a free service for customers to help resolve disputes about telecommunication services. That can include problems with an installation or faults.
If you have a complaint, please call Vector Fibre on 0800 826 436 or email contactus@vector.co.nz to access our free complaints process.
If we cannot resolve your complaint you can contact Telecommunications Dispute Resolutions on 0508 98 98 98 or go to https://www.tdr.org.nz/.
